Pipex Broadband

 

About Pipex Broadband

In 2007 Pipex sold it's Broadband and phone division to Tiscali UK for £210 million. The purchase included Pipex Homecall, Pipex Internet, Switch Telecoms and Toucan Residential.

Pipex has been providing business quality internet services in the UK since 1991 and is regarded as one of the pioneering internet service providers in the United Kingdom. From the early days Pipex has always carried an excellent reputation for service, support and quality with its loyal customers.

One of the most popular benefits of Pipex business broadband is the fact that they have a 24/7 UK based broadband support centre. Controversially many of the competitors have moved their support function abroad to places like India and Eastern Europe which has really angered customers due to an often low quality service.

On certain Pipex broadband internet packages business customers also get prioritised traffic meaning guaranteed minimum broadband speeds and lower contention ratios. This means a limited number of people are allowed to share the bandwidth by Pipex.

Pipex broadband has won several very prestigious awards for their excellent service and is considered one of the top broadband internet providers in the UK. Uswitch voted Pipex number 1 for quality of connection in 2007 and Mac World voted them Mac friendly internet service provider of the year in the same year.

Pipex is one of the first ever broadband companies to choose network marketing as a channel to distribute its products via a network of independent business associates. They provide a full support, communications and training to its distributors which they can access online or via phone support. This is unique to other companies where the distributors would have to pay a premium rate for any type of telephone support.

The Pipex independent business associates are known as IBAs and have a unique opportunity to build up an ongoing residual income by building a base of Pipex customers. Pipex hold regular training and product launch seminars for their channel partners and distributors.

Through a whole variety of ongoing national media initiatives including TV, radio and national press campaigns, Pipex have been able to build a very strong brand and market presence.
This is an added benefit for all Pipex’s channel distribution partners as their customers will recognise the name. Recently Pipex has aggressively tried to educate the small business sector about the huge cost savings that can be made with Pipex Broadband against BT Business Broadband services that they may be on.

BT dominate the business to business market and have many customers who have remained them for many years as they are too frightened to change because they feel it will disrupt business. With MAC code migration it is now very easy and straight forward for businesses to change their broadband as long as their website, domain and email are not attached to their existing broadband provider. This does not mean accessed but actually attached. i.e. if they switched their existing internet connection they would still be able to access their website, domain and email address with their new business broadband internet connection.